Co-op participants will rotate responsibilities throughout the duration of the program in order to receive a full, well-rounded business operations experience. Length of time spent in each discipline will be determined by the needs of the business. Each rotation will include training.   

Location:

• ESF Headquarters, Bryn Mawr, PA

Hours & Compensation:

• This is a 6 month (September 2018 through March 2019) paid co-op opportunity.

Sales/Customer Engagement:

• Promote ESF Summer Camps, Phillies Baseball Academy, Union Soccer Schools and Eagles Football Academy to prospective and alumni families over the phone, via email and in-person.
• Increase sales revenue by implementing marketing efforts and providing excellent customer service.
• Interface with prospective camp families, answer questions as a credible resource, promote additional program offerings and facilitate enrollment.
• Interact with returning and enrolled camp families to assist them with re-enrolling and preparing for camp.
• Make outbound calls to alumni families to sell camp and acquire new business.
• Participate in the development and execution of promotional campaigns to area feeder schools, leagues, corporations and other community organizations.
• Help prepare for and attend promotional events including tours, open houses, camp fairs and orientations.
• Collaborate with internal departments including Marketing, Operations, Finance, and Talent Acquisition.

Marketing & Communications:

• Help ensure that ESF is portrayed as the most exciting and innovative summer program provider within our diverse population.
• Collaborate, cross-functionally, with various teams to deliver high-quality communications and digital assets.
• Communicate with current and prospective camp families, promote in-summer sales and build a library of digital assets for year-round marketing efforts.
• Assist Marketing team in capturing and editing high-quality photos and videos of camp highlights to use in blogs, social media, newsletters, digital albums and the summer memories slide show.
• Catalog photos for efficient coordination of the multi-media slide show as well as public online albums for camper parents to view using Flickr and/or DropBox.
• Follow guidelines for organizational framework for tagging and repurposing assets for optimization for social media, YouTube, blog posts, website, newsletters, etc.
• Help develop numerous communication pieces including weekly blog posts across all camps.
• Provide frequent updates to management on the progress of ongoing projects.
• Participate in weekly team meetings to discuss best practices and opportunities for improvement.

Operations & Logistics:

• Assist in managing inventory supplies across all sites.
• Partner with vendors to replenish camp supplies as needed.
• Check and verify customer invoices and update database accordingly.
• Process, package and ship orders accurately.
• Accurately identify and count stock materials.
• Organize stocks and inspect products for defects and damages. Appropriately report/record any discrepancies.
• Receive, unload and place incoming inventory items appropriately (on shelves, in racks or other designated storage areas) in an orderly manner.
• Organize warehouse space to ensure safety and efficiency.
• Contribute ideas on ways to improve or optimize warehousing procedures.
• Distribute camp signs and stage supplies for select camp events.
• Pack and drive ESF trucks for events before and during camp.

• Excellent verbal and written communication skills.
• Highly developed time management skills and able to complete tasks within deadlines.
• Strong organizational skills and the ability to multi-task.
• Ability to work independently and problem solve.
• Strong interpersonal skills and ability to collaborate as you will work with multiple team members on site as well at ESF Headquarters.
• The ability to be flexible and handle unpredictable situations with ease.
• Attention to detail and excellent follow-through.
• Flexible, reliable and pro-active.
• Proficient in Microsoft Office.

• Must be an undergraduate student at Drexel University with an interest in business operations, sales and marketing.

• This position requires considerable time at a computer work station.
• Some local travel and occasional distance travel to events, camp sites and ESF office locations.